Terms and Conditions

Hair Accessories :

Bank payment details will be sent via email within 1 working day after confirmation of orders. Items will only be send when payments are received by us.

Re-production of  sold-out items depends on the materials availability in stock.

Changes or cancellation of orders are NOT allowed when items are sent out via postage. Please let us know in advance of any changes.

Refunds and exchange of goods are in case-by-case basis. Postage and handling charge of return goods are on the sender.

We are not responsible on damaged and loss of  goods during the postage and delivery process by the  courier services engaged.

All Items priced here in Puffylambbows are in USD (US Dollars). Rates in Puffylambbows : SGD1.35 to USD1.00.

Pre – Orders for Apparels :

**Pre-order items/clothings Terms and Conditions:

 

1.Please list items in proper order.

2. 30% of total amount for deposit before confirmed orders, bank info for tranfers or PAYPAL

will be sent via emails.

3. #‘Ghost Buyer’ will be Blacklisted for future orders.

4. Orders will be void with NO NOTICE if the ordering information are missing or invalid.

5. Customers will be informed if item is OOS (Out of Stock) at time of order. Refunds will be done within 03 working days.

So please do order fast as our products are running out fast!

6. All prices listed excludes postage (SGD$3.50 one flat rate for Local Postage). For larger quantity e.g. more than 1kg total weight, postage will be advised accordingly.

<International postage will be advised accordingly via email.>

7. Delivery time for pre-orders range about 15 working days to 30 working days.(For Singapore delivery). 

 

 #Ghost Buyer =  orders via email or phone but stay uncontactable for sealing the deal.#

Please follow the format as listed:

Name: 

Mailing Address:

Mobile Number:

Product # (Sizes)(Quantity): e.g F12345 (size 11) (3 pcs)

Total amount $ in USD: Our current rate SGD$1.35 to USD$1.00.